@mmr5759 wrote:
Yes, I confirmed with my bank and IRS. They mentioned that these account and routing numbers were provided by TurboTax. I contacted TurboTax and they mentioned that the return was suppose to go through Santa Barbara bank.
Then your only option is to go to SBTPG as they have the refund, or should have the refund. You may also want to use the email address shown for Green Dot Bank, the owner of SPTPG.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
Call 1-877-908-7228
Or email - TPG-CSsupport@greendotcorp.com
