@muneebshahz wrote:
I had help from a TurboTax consultant on my filing who reviewed my filing. I was filing late and owed taxes, which means I was also supposed to pay interest and penalties. The software should have easily calculated this since I was filing after my due date. The tax consultant who reviewed my filing should also have caught this.
If you filed and paid late, you would owe a penalty. While your consultant should have mentioned it, I'm not sure you have an actionable issue. You always owe your own correct tax, plus in this case, your own correct penalty. If the consultant had warned you, and you included the penalty form and estimated penalty with your return, you would have avoided most of the interest you might now be being charged, but the penalty would remain.
If you believe Turbotax should cover the extra interest you are being charged as a result of not paying the penalty up front, you can file a claim here.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turb...
