Then you need to see what happened to the federal refund that is on line 35a. That line includes the $1400 that you say was on line 30. When you go to the IRS refund site what does it say when you put in your information for that 2023 refund?
You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
Did you choose to pay your TurboTax fees from your federal refund? There might be a problem with the 3rd party bank that handles refund processing and you can check with that bank too.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
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