If the federal tax return was not completed there will not be a PDF download link available for the year of the tax return. You will have to download the tax data file (.tax) and continue the tax return using one of the TurboTax desktop editions for 2023.
Go to this website to purchase and download one the 2023 desktop editions - https://turbotax.intuit.com/personal-taxes/past-years-products/
If you purchased the 2023 TurboTax online edition with a credit card you will need to contact TurboTax support and they should be able to push a 2023 installation file to your download account.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Once the 2023 desktop edition is installed you would need to start the program and click on the File menu on the top left of the desktop program screen. Then click on Open Tax Return. Then browse to the location where you downloaded the tax data file so that you can continue the 2023 return.
A 2023 tax return can only be printed and mailed, it cannot be e-filed using
