I don't think Turbo Tax uses ZIP files or can give you one. Where did you get a zip file? If you used the Online version you need to download the pdf file for each year or the data file ending in .tax2023, .tax 2022 etc.
Can you just take the zip off the end of the file? Did you use Microsoft Edge to download it? Try using a different browser. Post on a .tax file downloading as a zip file
https://ttlc.intuit.com/community/after-you-file/discussion/how-to-recover-tax2018-file/00/1261004
