If you need to install Turbo Tax on your laptop you can access your downloads here, https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
Do you have a backup copy of the data file ending in .tax2024? After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN
