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After you file
It could be due to an offset by your state. A refund offset is when an anticipated refund is reduced or intercepted to pay off delinquent debt, such as past-due child support, or unpaid state income tax.
You can contact your state (expect long wait times):
https://ttlc.intuit.com/replies/3302452
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‎June 4, 2019
11:59 AM