@ChanelB If you paid your fees upfront BEFORE you e-filed by using your own debit or credit card, then there would be no involvement whatsoever with the third party bank. The third party bank is not involved at all unless you choose refund processing. And you say you had a payment from that bank.
Contact the third party bank using the information already provided.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
