@fanfare & @Mike9241 & @VolvoGirl
I’ll tell you what I think would have been both helpful and meaningful. It would not have helped me solve my problem immediately, but it sure would have helped to make me feel better that the same problem I'm facing now won't happen again – as well as making me feel better that the TurboTax community can indeed provide something really helpful and meaningful for TurboTax users.
The following is a way for you to help me and to help others that is truly meaningful.
If a so-called ‘expert’ here on the TurboTax community would have said to themselves;
You know, this guy has a problem that was clearly caused by a bug or glitch in the TurboTax system. He has even provided proof with a partial image of his actual Schedule D with blanks in place where his capital loss carryover figures should have been auto-filled. I would be troubled by this too if I was him. And, I too would have been confused and upset by having to file a 1040X amendment to get it corrected. And, I’d be looking for a way to get my $661 refund this problem has caused too.
So, what can I really do as a TurboTax Community 'expert' to help?
I know what I can do about this that would be helpful and meaningful and make him feel better. And, hopefully what I can do makes this problem never happen again. I personally cannot offer him any absolute assurance his problem will be fixed but I most certainly can report it to the responsible people at TurboTax so they can look into it and hopefully fix it. And, maybe I can even get a case number to give this guy so he can have some reasonable understanding that I’ve provided a degree of help that is truly meaningful!
That @fanfare, is how to make yourself helpful and your actions meaningful! 😁
Anything less is simply meaningless!
