When you use online TurboTax, your fee is the same whether you e-file or file the returns by mail; there was no extra fee for e-mailing the return. The fee is for using the software to prepare your return.
If you used the CD/download and paid a state e-file fee ($20, after March 1 $25) which is only added to the cost when you use the CD/download, then you can request a refund of the state e-file fee if you had to mail the returns.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
