After you file

That may have been a coincidence that Turbo Tax will try to charge your bank account for the fees since the IRS was taking too long to send your refund.  You must have signed up to have the fees deducted from your refund.  There is no fee to get the deposit.  Those are the Turbo Tax fees to prepare the return.  

 

If the IRS takes too long to send your refund, Turbo Tax will ask you to pay the fees or they will charge your bank account.  Hopefully you don't get charged twice, from your refund and from your bank account since they are happening at the same time.    

 

This is an old note but you can try to call.

If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.