Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.
The IRS would have only sent your federal tax refund to the Santa Barbara Tax Products Group if you requested to have the TurboTax account fees paid from your federal tax refund.
If this is the case then you have to work with SBTPG for the status of the refund.
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
Call 1-877-908-7228
Or email - TPG-CSsupport@greendotcorp.com
If you did Not request to have the TurboTax fees paid from the federal tax refund, then the bank would have rejected the direct deposit since the account was closed. The bank would have sent the refund back to the IRS and the IRS would have then mailed a refund check to the address on the tax return.
You would need to have the IRS start a trace on the refund - https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0
