After you file

TurboTax gets no information from the IRS after you file your tax return, so no one knows if you owed tax due on the original return --- did you e-file and choose to pay your tax due to the IRS via direct debit from your bank account?    And when you say you amended---did you e-file an amended return?   Contact the IRS to ask them what they are doing--or trying to do.

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.