If you used online TurboTax to prepare your return then it is stored in an online TurboTax account. If you used the CD/download then it is stored on your own hard drive or any back up device you used like a flash drive. If you think you stored a return in MY DOCS then contact customer support for help with this issue.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
