@eisley You will need to get back in contact with the IRS to find out the exact routing number they used for the direct deposit. There should not be any problem for them to provide you the 9 digit routing number. That should give you some information for further investigation. If the IRS sent the refund to a bank that was not associated with your bank then you should be able to request a trace and have the refund re-issued to you.
IRS website - https://www.irs.gov/faqs/irs-procedures/refund-inquiries
Answer:
Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040 (see telephone assistance for hours of operation). Unfortunately, this may result in you receiving a paper check.
You can use this procedure to contact the IRS and speak with an agent -
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.
