After you file

Most likely----your son used desktop software with which there is a $20 fee to e-file the state return.  And instead of paying the $20 upfront using a credit or debit card, did he then choose to pay the $20 from his federal income tax refund?   If so, he incurred an extra $40 "refund processing fee" to allow the third party bank to receive his federal refund from the IRS, take out the $20 for TT, and keep its own $40 processing fee.   Next time---tell your son to print and mail his state return instead of e-filing it, or to pay the $20 upfront and NEVER choose to pay from his refund.  There is always an extra $40 ($45 in CA) fee to pay TT from your refund.

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