If you mailed your return and didn't efile or use the Refund Processing Service to pay the fees that sounds highly unlikely and no one has ever posted that before. That bank is Santa Barbara Tax Products Group or SBTPG. You can contact them. Who provides Pay with my Refund?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/provides-pay-refund/L5AS1LUIV...
