How much is missing? There is an extra $40 (45 for California) Refund Processing Service charge. And if they couldn't deposit it to your bank account and had to mail you a check I think there is a $10 fee for that too.
What is Refund Processing?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889
