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After you file
TurboTax gets no information from the IRS after you file your tax return, so no one at TT knows that you had to verify your identity, nor does TT know how long the IRS will take to issue your refund after you followed the IRS's instructions to verify your identity. Only the IRS can tell you. Watch the IRS refund site or call them.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.