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After you file
No one can call you. The filter removed the personal information you posted to this very public web site for your own protection. Please do not post your personal information to the user forum or you risk being contacted by scammers and identity thieves who would love to pretend they are calling from TurboTax.
When you say they say "done"---what exactly do you meant by that? Did you e-file? Did you go all the way through the FILE section and click a big orange button that said "Transmit my returns now?" If you did not do that, you did not e-file.
Did you e-file? Did you click a big orange button that said “Transmit my returns now?”
When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If the IRS accepted it, what does it say here?
Or does your account say “Ready to Mail?”
Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.