TurboTax does not process your return for a refund. Once your return has been accepted by the IRS, TurboTax is no longer involved in the process. TurboTax is not advised of the status of your return at all. Privacy Laws prohibit sharing client information between TurboTax and the IRS. Once TurboTax submits to IRS and the IRS accepts the return then TurboTax is no longer involved.
All inquiries, in this case, should be made to the IRS.
The 21-day timeframe is only a target set by the IRS. Because of other issues, the timeframe may be extended.
Check your IRS refund status here.
If accepted by the state use this TurboTax support FAQ to check the state tax refund status.
See this IRS website for federal tax refund FAQ's
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
