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After you file
My next best guess--since we have no access to your account information:
Did you use the CD/download software? If you used the desktop software there would have been a fee to e-file the state return. Some users purchased the CD/download with a $10 discount on the $25 state e-file fee so it would have been $15---and then if you chose to pay that fee by having the fee deducted from your federal refund, you agreed to pay a $40 "refund processing fee" to the third party bank that received the refund from the IRS, took out the $15 for TT, collected its own $40, and sent you the rest. Choosing to pay the state e-file fee using a credit or debit card would have avoided that refund processing fee.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎April 3, 2024
6:15 AM