@Stacy 1 Hope you hear from them----we cannot do anything to resolve a billing issue in the user forum, nor can we schedule or arrange for customer support to call you. This is Good Friday---so there may be fewer people working. If you do not hear from them by Monday, try calling customer support again.
Sorry to hear you had trouble completing your return and understanding the fees. Next time----ask questions in the user forum before you file or enter any credit card information so that we can help you out.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
