What did you use for 2021 & 2022? The Online version or the Desktop CD/Download program? Download refers to the Desktop program, not the online version. What do you mean you can open your 2022 version? You can open the 2022 program or an Online return? Sounds like you used the Desktop program last year.
If you used the Desktop program, you need the data file ending in .tax2022 to transfer. It should be in your Documents then in a Turbo Tax folder. Or search your whole computer for all files ending in .tax or .tax2022.
If you used the Online version last year you need to download the .tax2022 file or there is a button on the 2023 Desktop start page to Import From Turbo Tax Online.
