After you file

Check to confirm that you followed these procedures:

To amend a tax return that has already been submitted in TurboTax: 

• You must first wait until the initial return is completely processed (refund received / payment for balance due processed).
• You will have to use the same TurboTax account that you used for the original tax return.
• Once you begin your amendment, you'll see your original return.
• The refund calculator will start new at $0 and only reflect the changes in the refund or tax due
• Only make changes to the areas of your return that need amending.

1. Open the TurboTax Desktop software for the year you're amending
   • For example, you must amend your 2023 return in the 2023 version of TurboTax.
2. Under Need to Amend a Filed Return?, select Amend a Filed Return.
   • 2021 and earlier versions of TurboTax may say Amend a return (make changes) after it was filed and accepted by the IRS instead.
3. Select Amend for the return you need to amend.
   • If the return you need to amend doesn’t appear as an option, select Find a Tax File to find and load the return.
4. On the We’ll help you change (amend) your return screen, select Continue.
5. Select Yes, I’ve already filed my return.
6. Choose the option that best applies when asked Tell us a little more about your amend situation and Continue.
7. On the next screen, select Update next to the info you need to change.
8. Continue through the screens, make the changes you need to make, and carefully answer the remaining questions to finish amending your return.
9. Don’t forget to select Save As (or Duplicate on Mac) from the File menu when you save a copy of your amended return. This will preserve the tax return you originally filed.
   • Give the file a different name from the original, like 2023_amended_tax_return_Smith

Confirm also that you have a good internet connection. Hardwired connections work best.

If you confirmed that all of the procedural steps were followed, you have a good connection, and your original return was fully processed, and you still get the transmission error message, please click here for information to contact TurboTax customer support. In the alternative, you could try contacting Apple support.