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After you file
The 2022 software you purchased is not "un-useable"----there are plenty of people who have not yet prepared or filed 2022 returns and who need that software to prepare a 2022 return to mail in to the IRS. Your problem is that someone misunderstood and told you that you could use 2022 software to prepare a 2023 return. That was incorrect. Each tax year has its own software, written to comply with the tax laws for the specific year and to have the forms for the specific tax year. One year's software cannot be updated to use for a different year. This is a problem you need to sort out with the retailer who misinformed you. You can try talking to TT customer support----but your misunderstanding with Best Buy is not TT's fault.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
March 13, 2024
7:56 PM