If you run into this problem or you are still having this problem, ask TurboTax Support to send you the download version to install on a computer. You will need to fool the online program into thinking you will be filing by mail. Once you get the message I'm Done, you will go to the Tax Home page and download your .tax file to be continued in the desktop program provided by support. The last thing you will need is a state unlock since there is a filing fee for state in the desktop program. However, you paid all of that in the online version. Stay on the phone with support until you get your file transmitted.
