TurboTax is not affiliated with SBTBG and can not get any information from them for you because of privacy laws.
I was able to find these numbers for them: 877.908.7228 and 800.901.6663. This is their main website: https://taxpayer.sbtpg.com/ and this is their help center website: https://help.sbtpg.com/hc/en-us
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