After you file

@Dkris7974 If you were in fact getting the refund advance, it would have gone on a credit karma card.   You will have to ask credit karma what happened.   

 

https://ttlc.intuit.com/community/intuit-account/help/is-credit-karma-a-part-of-turbotax/00/2092900

 

 

https://support.creditkarma.com/s/

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