@Falconi1 In this case the credit may apply if you are using the license code you received and used when installing the TurboTax software.
If you do not see the credit being applied then contact TurboTax support for assistance.
Support is open from 5am to 5pm Pacific time, Monday thru Friday. Use the key words Billing Issue.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
