After you file
BUT, did you actually also download your .tax2022 file from your Online account?
Installing the Desktop software is one step...and you need to get the file itself as a separate step
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OK,,,assuming you do have the right Online file.
1) If you don't have the state(s) you need installed yet.....Start up your TTX Desktop program, and start a dummy file...just get into it far enough to enter your personal information, then download the state software you will need to use. Then save the file, but Save-As with the name as "DummyFile" (keeping the .tax2022 extension as-is).
2) Then log into your "Online" account. (See the picture below.) You need to download your .tax2022 file . See the link in step 1??? When you download it, do a Save-As and download it into the same TurboTax folder that contains your DummyFile. (should be in a TurboTax sub-Folder in your Documents directory...at least that's where it is on a Windows computer).
3) After downloading that file. Close your "Online" account. Start up the Desktop program (if not already started), go up to the top left corner, click on "File" and select "Open Tax Return", then navigate to that downloaded file and open it. That should be your saved 2022 tax file from your Online account.
(After you've saved it at least once from within the TTX program, that file will appear in opening screen for you to select every time you start up the desktop software)
ALSO...note that the file won 't load properly unless you have the proper state(s) software installed first, so the step #1 above is critical. (Of course, in your initial attempts to start things up again, you may already have your needed state(s) loaded)
