After you file

TurboTax receives no information from the IRS after you file a tax return.  Only the IRS can tell you when they will issue your refund (or in your case--the partial refund).

https://porter-law.com/irs-letter-106c-partially-disallowed-claim/

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.