@mhjlyle
If you truly are using the "Online" software for her, I certainly hope you started an entirely new account for her, and are not overwriting your own file.
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Anyhow, click around the menu a bit to a few different income subjects...don't need to actually enter anything....to see if the "Tools" menu shows up on the left-side menu. When it does, you can then try to find the Clear and Start Over selection (without starting over).
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If it still doesn't, you can either abandon the file anyhow.....nothing is done unless you have attempted to e-file and hit the "Transmit" button.
OR
Call Customer Support, for help:
What is the TurboTax phone number? (intuit.com)
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In any case...write down the UserIDs and Pwds you used for "her" Online account and file, and also your own Online tax file, in case you need to get into either one in the future....and do not get them mixed up as to which is yours. Keep in a file folder in your tax records drawer.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
