Your TurboTax fees are the same when you use online TurboTax whether you e-file the return or send it in by mail. The fee is for using the software---there was no extra fee for e-filing. You had several ways to pay your tax due by the deadline, including paying on the IRS website or by mailing a check or money order by the filing deadline.
TurboTax does not promise that you will be able to e-file successfully. Some e-files are rejected for a variety of reasons; when an e-file cannot be sent in, you have the option to mail the return instead. TurboTax does not refund your fee because you had an e-filing problem.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
