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After you file
You might need to check all your financial accounts including investments.
Did you import any 1099s from investments? Some brokers change your Direct Deposit info to your brokerage account.
6/6/2021 one user found.......
At this point we were scared our computer had been hacked and called a “geek” to check it out. He advised it had NOT been hacked. After learning about other TT users having similar problems and finally finding the refund in their brokerage account we checked ours and aha, there it was. Somehow the account numbers had been changed when TT accessed our brokerage account for the tax reporting info.
One poster found this.....
The refund was sent to a bank I didn't recognize because Schwab where I have an account uses an intermediary bank, JP Morgan. So the refund was in my Schwab account which has little activity and I had not checked. I had not had a refund in so long, I did not remember the default account I had set up years ago for refunds.