@mandy096 TurboTax gets no information after you file your tax return, nor can TT check on it for you. The IRS will not share any information with TurboTax. This is between you and the IRS. You can keep trying to contact the IRS and/or contact an Advocate for help.
As for the 3rd stimulus----look at your online account with the IRS to see what the IRS shows for that. Many people managed to "forget" that they received the $1400 per person stimulus check and claimed it as a recovery rebate credit on their 2021 tax return, but you cannot get it again if the IRS already issued it. If the IRS issued it and you did not receive it, you can have it traced.
Check your IRS account---does the IRS say they sent you a payment that you did not receive? (If you filed a joint return you need to check for both spouses.) If so you can ask for a trace to be put on the payment.
https://www.irs.gov/payments/view-your-tax-account
If you were issued a payment and have not received it, see How do I request a payment trace to track my first or second Economic Impact Payments?
If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
