If you had federal taxes owed, in the File section of the program on Step 2 you would have selected the option for direct debit from your bank account. You had to enter the bank routing, account number and the date of payment. This information would have been sent with the filed federal tax return.
You need to look at the Federal Information Worksheet. On Part V of the worksheet will be the information that you entered. The debit box will be checked, the type of account, checking or savings, will be checked, the bank name will be entered, the bank routing and account numbers will be entered and the date of payment will be entered.
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2022 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
The Accuracy Guarantee is for calculations done by the software. It does not guarantee user entries are accurate.
See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-100-accurate...
Requests for refund of the TurboTax online edition account fees can only be handled by TurboTax support. However, it is doubtful that they would refund the account fees since the tax return was completed and filed.
When contacting support use the key words Billing Issue.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
