It sounds like you chose to pay your TurboTax fees from your federal refund, which would explain why your federal refund was less than the amount you saw on the tax form. If you chose to pay from your refund, you have to subtract the amount of the fees and the refund processing fee that went to the third party bank from the amount you expected. You chose that option instead of paying upfront before you filed.
When you choose "refund processing" TurboTax gets its fees when the IRS releases your refund. Your refund goes to the third party bank. The bank takes out your fees and then that bank sends the rest of the refund to you.
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
And....check the amounts you entered for state income from your W-2's. Look carefully at what you entered from boxes 16 and 17 of your W-2's. You may have made a mistake which resulted in an incorrect state refund. The state may have caught the mistake and corrected it. Or if you owed back taxes to the state, they took it from your state refund. The state will send you a letter explaining why they reduced your state refund, but it takes a few extra weeks for them to mail out that letter.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
