TurboTax cannot intervene with the IRS on your behalf. ("Can you help?")
You say that your wife sent in a check----did the check clear your bank account? You mention that it was for "her" taxes. What do you mean by that? Did you file married filing separately? What are "her" taxes? Was she self-employed? Did she send in an estimated quarterly payment? Please provide some details about the check your wife sent and why she sent it.
Then you say they kept "our" refund. So the IRS offset the refund shown on your Form 1040? Was there an amount on line 35a of your tax return? And they kept all of it? Have they sent you a letter about that yet? Usually it takes a few weeks after a refund is offset and then they mail you a letter to explain why they took your refund. Did one of you owe back taxes or child support? What does it say on the IRS refund site about your 2022 refund?
You need your filing status, your Social Security number and the exact amount (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
