@knowyjoey
Did you check the federal website ? How much did they actually send ? If they sent the full anticipated refund then contact SBTPG for an explanation ... they should send a letter of explanation in the mail.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request
Or https://taxpayer.sbtpg.com/
Call 1-877-908-7228
