When you prepared your tax return, did you use the CD/download that you purchased from Costco? Or did you use online software by mistake, thereby incurring the fees for online?
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
You cannot use the CD/download license code to pay for using online. The license code is only for the CD/download.
Or.....when you used the CD/download, did you e-file the state? If so, there was a $25 state e-file fee, and then if you chose to have that fee deducted from your federal refund, you agreed to pay an extra "refund processing fee" to the third party bank---which cost you another $39.99 (or $44.99 in CA).
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
