@Patsy8787 Do not know why someone in TurboTax would send you to this forum to apply for a refund. Only TurboTax support can issue a refund, not someone on this user forum.
See this TurboTax support FAQ for how to get a refund - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
Or contact TurboTax support and use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
