I just filed my taxes, basically W2 only. Why did turbotax force me to get the "live turbotax premium" option for $209? There was no option to select anything else.
I did not use any live representative to help me file taxes nor did I choose that option. I called a representative who said that turbo tax itself thinks I should use that plan so it automatically upgraded me to live. The representative said I cannot change it and that is the way it is. How do I contest this? Has anyone else encountered this issue?
