TurboTax seems to have messed up my 2021 refund. The IRS says it was sent, but it was sent to a bank and routing number that was not mine. Someone needs to fix this.

I have jumped through all the hoops with the IRS and Taxpayers Advocate Service and they said that TurboTax has sent my refund to Green Dot bank. I know nothing about this bank and I am still without my refund. I have been unsuccessful getting in touch with anyone from TurboTax and I am not about to pay for the live help service.