I had the exact same problem. I checked the DR 0104 Colorado form that I printed from Turbotax online and the State Sales Tax Refund value is filed in correctly. I checked the same form (as PDF) on colorado.gov/revenueonline and the field is $0.00. Not sure where the disconnect happened. Did Turbotax not send the form correctly or did Colorado revenue not process it correctly? Unfortunately there doesn't seem to be anyone that can help. I wanted to avoid going through the amend process, but might have to.
