@KatrinaLO
Yes, I understand that. The issue was TurboTax would not open my return once I signed back in.
I purchased TurboTax Premier from Costco. Included in the installation instructions is a section stating, "For product and technical support, call [phone number removed]."
I called the number and was connected to a nice gentlemen who admitted he was a tax expert, and not a tech expert. When asked if he could route me to tech support, he was unaware there was such a number. He recommended against using the desktop version of TurboTax and told me I should try online next year.
After trying to resolve the "corrupted" file on my own for several hours, I went ahead and just redid my return. I had to pay an additional $20 to file the State return again, and now need to submit a refund request for the first time I tried to file.
