@JimmicaB
If this is in reference to the Refund Advance, I would suggest reaching out to Contact Support for further assistance. You can also check out the FAQ link provided below under "My question wasn't answered," for further assistance:
What is TurboTax Refund Advance?
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
