NO ONE at TT support will be able to tell you why the PROCESSING BANK denied you the advance for any price so do not pay more. Look for the email in your spam folder and be aware it does NOT come from TT so you may have it and not know it.
When will I get my Refund Advance?
You could receive your Refund Advance funds in as little as one minute after the IRS accepts your e-filed federal tax return. The IRS is estimated to begin accepting tax returns in late January. If you filed your taxes with TurboTax, and opted into data sharing, you can track your federal refund using your Credit Karma account. Your refund tracker will appear shortly after you file your federal tax return.
Go to this section in Credit Karma: Refund tracker
You'll receive an email from Credit Karma when your Refund Advance funds are available to spend. You'll receive a physical card in the mail in 7-14 days.
Your remaining federal and entire state refund (minus any fees you agreed to pay to TurboTax) will be deposited to your Credit Karma Money Spend account when the IRS distributes your refund. The IRS issues more than 9 out of 10 refunds in less than 21 days, though it’s possible your tax return may require additional review and take longer to process.
How will I know if I’ve been approved for a Refund Advance?
You should receive an email from Credit Karma when your Refund Advance funds are deposited.
If your Refund Advance is denied, you should receive an email from First Century Bank (the bank issuing the Refund Advance loans) letting you know.
