If you are trying to get the Refund Advance then you have to use Credit Karma
See this TurboTax support FAQ for the refund advance - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/credit-karma-visa-r-debit-car...
Additional Refund Advance requirements
- You must e-file your federal tax return with TurboTax
- You also must open a Credit Karma Money Spend (checking) account with MVB Bank, Inc., Member FDIC
- Due to system limitations, if you previously opened a Credit Karma Money Spend (checking) account and that account has been closed, you will not be eligible for a Refund Advance
- Maximum balance and transfer limits apply
Opening a Credit Karma Money™ Spend (checking) account is subject to identity verification. Please see Spend Account Terms and Disclosures for details.
Not all consumers will qualify for a loan or for the maximum loan amount. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000.
Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount.
