@lablancjc1 Did you use the CD/download? If so, the tax file is not online---it would be on your own hard drive. And...despite your belief that you only have one account, we see people all the time who have multiple accounts and forgot they had them. So try the recovery tool again to see if you have another account.
The other thing you can do to get a copy is get a transcript from the IRS or get a copy from the IRS.
You can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.
https://www.irs.gov/individuals/get-transcript
https://www.irs.gov/pub/irs-pdf/f4506.pdf
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
